FAQ
Questions, answered
Standard songs arrive within about four days. Rush delivery brings that to 24 hours, and express delivery gets your song to you within an hour.
As personal as you make it. Names, dates, places, inside jokes and small habits all work beautifully in lyrics — the more specific your story, the better the song.
Yes. Up to four revisions are included. You can ask for lyric edits, a different vocal feel or a tempo change.
You get full personal use of your song as standard — play it, share it, keep it forever. The full-ownership add-on adds commercial rights if you want to use it publicly, plus custom cover art and a 30-second ringtone cut.
Our team writes the lyrics from your story and produces the recording using a blend of human songwriting and modern studio technology. Every lyric is written for your story alone.
Tell us and we'll revise it. If it still isn't right you can request a refund within 24 hours of delivery. Refunds are tiered by how many revisions you've used: 100% before any revision, 75% after one, 50% after two, 25% after three, and none after the fourth. Refunded orders lose access to the song stream and download.
Absolutely — most people do. Nothing is sent to the recipient unless you share the link yourself.
Roughly a paragraph. Who they are to you, one or two moments that stand out, and anything you want mentioned by name.